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2. CHANGES TO THIS POLICY
3. PERSONAL INFORMATION WE COLLECT
We collect personal information that you provide directly to us, including via our website (such as through subscribing to a service or submitting an enquiry), or through any other means of communicating with us (e.g. telephone call, email or in person).
This may include:
your name and contact details, for example, where you provide these as part of taking up a subscription to a service, or in becoming a supplier of services to us
information about your opinions where you provide us with feedback or suggestions
the names and business contact details for your suppliers where you submit these as part of using our carbon accounting service
your name, contact details and other personal information where you voluntarily submit a CV or resume to us, either unsolicited or in response to a position we have advertised.
We may also collect personal information about you from third parties where you have consented to this, or where the information is publicly available.
You are under no obligation to provide personal information to us, however if you choose not to provide such information, we may not be able to provide services to you or respond to your request.
4. HOW WE USE PERSONAL INFORMATION
We use and disclose personal information for the following purposes:
to verify your identity
to provide products and services to you
where you are a supplier to us, to receive products and services from you
to provide you with updates on our products and services that we think may be relevant to you, and to market our products and services to you, including contacting you electronically for this purpose
to develop and improve our website, products, and services
to bill you or the organisation you represent and to collect money that you or they owe us
to respond to communications from you
to protect and/or enforce our legal rights and interests, including defending any claim
for any other purpose authorised by you or applicable privacy laws, including the Act and (where applicable to our business with you) State and Territory based privacy legislation.
We may also rely on exemptions under applicable privacy laws to use and disclose personal information in appropriate circumstances, such as the employee records exemption in the Act.
5. UNSUBSCRIBING FROM MARKETING COMMUNICATIONS
6. DISCLOSING PERSONAL INFORMATION
We may disclose personal information to:
our employees, contractors, and other companies within our corporate group
any third parties that provide or support our website and corporate IT systems we use to operate our business or supply our services
our consultants and advisors to protect and/or enforce our legal rights and interests
a person who can require us to supply your personal information (e.g. a regulatory authority) in order to comply with a legal or regulatory obligation, or in response to a non-mandatory request for information
any other person authorised by law (e.g. a law enforcement agency)
any other person you give us consent to disclose the information to.
7. PROTECTING YOUR PERSONAL INFORMATION
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised activity.
8. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION
Subject to certain grounds for refusal set out in the Act, you have the right to access your personal information that we hold in a manner that is reasonable and practicable and to request a correction to your personal information.
Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates or a person who is authorised to make a request on their behalf. In respect of a request for correction, if we are satisfied that the information is incorrect and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you believe the personal information is incorrect and have requested the correction.
If you want to exercise either of the above rights, you can contact us by email at firstname.lastname@example.org. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). We will respond to your request within a reasonable period. We may charge you our reasonable costs of providing you with copies of your personal information.
9. INTERNET USE AND EXTERNAL LINKS
While we take reasonable steps to maintain the security of our website, providing information over the internet is not without risk.
You may disable cookies or instruct your browser to stop accepting them by changing the settings on your browser, although this may mean that you cannot use certain features of our website.
11. CONTACT US
Last update: 08/2023
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