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Cradle Mountain Tasmania on an overcast day.

Privacy Policy


ER Advisory Pty Ltd ABN 53 648 680 442 (we, us, our) regards the privacy of our clients, suppliers and other individuals who visit our website or communicate with us, as important. This privacy policy sets out how we collect and handle your personal information, and what choices you have with respect to that personal information. Personal information is defined in the Privacy Act 1998 (Cth) (the Act).


We may make changes to this privacy policy from time to time, including to reflect changes to our website, products or services that may impact how we handle personal information. If we make a change, we will upload the revised privacy policy to our website, so we recommend you check back regularly to review any changes. Changes to this privacy policy will apply from the date that we upload the revised policy to our website, and your continued use of our website, or our other services after that time constitutes your acceptance of the changes.


We collect personal information that you provide directly to us, including via our website (such as through subscribing to a service or submitting an enquiry), or through any other means of communicating with us (e.g. telephone call, email or in person).

This may include:

  • your name and contact details, for example, where you provide these as part of taking up a subscription to a service, or in becoming a supplier of services to us

  • information about your opinions where you provide us with feedback or suggestions

  • the names and business contact details for your suppliers where you submit these as part of using our carbon accounting service

  • your name, contact details and other personal information where you voluntarily submit a CV or resume to us, either unsolicited or in response to a position we have advertised.


We may also collect personal information about you from third parties where you have consented to this, or where the information is publicly available.

You are under no obligation to provide personal information to us, however if you choose not to provide such information, we may not be able to provide services to you or respond to your request.

By providing us with your personal information you consent to us handling that information in accordance with this privacy policy. By providing us with someone else’s personal information, you warrant that you have obtained their consent to do so, and their consent for us to handle the information in accordance with this privacy policy.  


We use and disclose personal information for the following purposes:

  • to verify your identity

  • to provide products and services to you

  • where you are a supplier to us, to receive products and services from you

  • to provide you with updates on our products and services that we think may be relevant to you, and to market our products and services to you, including contacting you electronically for this purpose

  • to develop and improve our website, products, and services

  • to bill you or the organisation you represent and to collect money that you or they owe us

  • to respond to communications from you

  • to protect and/or enforce our legal rights and interests, including defending any claim

  • for any other purpose authorised by you or applicable privacy laws, including the Act and (where applicable to our business with you) State and Territory based privacy legislation.

We may also rely on exemptions under applicable privacy laws to use and disclose personal information in appropriate circumstances, such as the employee records exemption in the Act.


You can unsubscribe from any marketing communications from us by following the instructions on any communications sent to you. You can also exercise this right at any time by contacting us using the details at the end of this privacy policy.


We may disclose personal information to:

  • our employees, contractors, and other companies within our corporate group

  • any third parties that provide or support our website and corporate IT systems we use to operate our business or supply our services

  • our consultants and advisors to protect and/or enforce our legal rights and interests

  • a person who can require us to supply your personal information (e.g. a regulatory authority) in order to comply with a legal or regulatory obligation, or in response to a non-mandatory request for information

  • any other person authorised by law (e.g. a law enforcement agency)

  • a new or prospective owner of our business or our assets in connection with any merger or sale of all or part of our business or assets (in which case we will take reasonable steps to ensure the new owner has a privacy policy reasonably consistent with this policy)

  • any other person you give us consent to disclose the information to.


We use cloud services as part of our corporate IT systems that may be hosted in data centres outside of Australia. You consent to us transferring your personal information to such countries for the purposes outlined in this privacy policy. Where we transfer your personal information to a recipient in a country that does not provide the same level of privacy protection as Australia, we will take reasonable steps to ensure your personal information is appropriately protected by that recipient.


We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised activity.


Subject to certain grounds for refusal set out in the Act, you have the right to access your personal information that we hold in a manner that is reasonable and practicable and to request a correction to your personal information.

Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates or a person who is authorised to make a request on their behalf. In respect of a request for correction, if we are satisfied that the information is incorrect and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you believe the personal information is incorrect and have requested the correction.

If you want to exercise either of the above rights, you can contact us by email at Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting). We will respond to your request within a reasonable period. We may charge you our reasonable costs of providing you with copies of your personal information.


While we take reasonable steps to maintain the security of our website, providing information over the internet is not without risk.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We are not responsible for any content on these other sites, or for how the owners of that site collect, use and protect personal information that you may provide to them. We suggest you review that site’s privacy policy before you provide any personal information.


We use cookies (a small data file with an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of our website and to optimise or personalise certain features of our website for you. While cookies do not normally contain personal information, if you have provided us with personal information as part of using our website then the cookies we use may be associated with that personal information to enable us to increase the personalisation of our website for you.

You may disable cookies or instruct your browser to stop accepting them by changing the settings on your browser, although this may mean that you cannot use certain features of our website.


If you have any questions about this privacy policy, or if you would like to request access to, or correction of, your personal information, or to make a complaint you can contact us via email at

‍Last update: 08/2023

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